Frequently Asked Questions

Yes! We offer free shipping within the continental United States. If you are located in Alaska, Hawaii, or outside of the U.S., we will email you a separate bill for shipping charges.

All fossils are carefully packaged to prevent damage during transit. Larger or more delicate items may be double-boxed for extra protection.

Products can be returned if they are undamaged and in their original condition. If a product arrives damaged or gets lost in transit, we cannot issue a refund. We recommend using insured shipping for the value of the product when returning items.

Orders within the continental U.S. typically ship within 3–5 business days. International and non-continental U.S. orders may take longer depending on customs and carrier availability.

Yes, all fossils we sell are authentic and sourced responsibly.